Apple Siri Speech Study — started as Data Analyst evaluating search and multimodal query quality, promoted to Lead Moderator after achieving 100% validation across 200+ sessions.

Evaluated 230+ daily multimodal queries against Google/Bing Rater Guidelines, running A/B tests that directly informed improvements to Siri’s NLP and search algorithms.

Coordinated real-time guided sessions, participant support, QA enforcement, and analyst management, achieving 100% session validation with zero protocol failures.